Frequently Asked Questions

How can I acquire a verification of my employment?
Contact the KCAO main office at 582-4386 and ask for the “HR Department.“

Do you help with lawyers for court cases?
Currently KCAO does not provide any legal asssitance in regards to lawyers. Please refer to 211 Kings County for up-to-date information on legal services in Kings County.

Are are KCAO’s business hours?
Monday through Friday, 8:00 am to 5:00 pm

Are there is any job openings available?
Please visit our careers page for the most up-to-date information about careers at KCAO

How does KCAO raise revenue?
KCAO is primarily funded through state and federal grants. KCAO also seeks foundation, corporate, and private donations to support programs or projects that benefit our community. Please visit our donation page for more information.  

Does KCAO offer Transportation? 

In general, no.  
However, there are certain programs that offer transportation when you are enrolled into the program. Currently The Barbara Saville Shelter and Youth Services programs offer transportation in certain circumstances. If you need more details or want to check if you qualify for these programs, please visit their pages.  

How do I apply for counseling services?

KCAO only offers counseling services to enrolled clients under Crisis Support Services.

Does KCAO help with purchasing Christmas (xmas) gifts for my children?
Generally, no, unless you are a Shelter client, or a Head Start parent.

Can I email KCAO?
Yes, questions can be emailed to socialmedia@kcao.org.

What is the executive directors email? Can I contact a specific staff member of KCAO?
If you are looking for a specific KCAO staff member, please call our main office and you can be transferred to that staff member or their department.

I live in Fresno. Can I get help in Hanford?
Unless otherwise listed, KCAO services are typically only available to residents of Kings County, California which are the following communities:
Incorporated cities:

• Avenal

• Corcoran

• Hanford

• Lemoore

Census-designated places:

• Armona

• Grangeville

• Hardwick

• Home Garden

• Kettleman City

• Lemoore Station

• Stratford

Where can we make a complaint about a KCAO worker? 

Please refer to Administrative Policies AP3101 

How can someone qualify for diapers? Is there a certain program? 

KCAO temporarily only provides “size 1” diapers as inventory permits. For questions, please email diapers@kcao.org. 

How can I see my application status?

The status of any application for KCAO services is currently not available on our website, please contact the department directly.

Does KCAO provide mental health services?

KCAO currently refers clients to Kings View for mental health services.