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Core Values

 KCAO is a team environment made up of talented and dedicated individuals who exhibit the agency’s core values.

  1. Excellence: We will consistently deliver the highest quality products and/or services possible.

  2. Diversity: We will maintain an environment that recognizes everyone’s inherent value and encourages achievement of one’s potential.

  3. Commitment: We are fully dedicated to the achievement of our mission.

  4. Integrity: We hold ourselves and each other accountable to the community to display the highest ethical and professional standards to promote trust in all we do.

  5. Teamwork: We bring together the best ideas, skills, experiences and attitudes from our professionals and other resources to deliver optimum solutions to our community’s complex challenges.

Equal Employment Opportunity

Equal Employment Opportunity/Affirmative Action

KCAO is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available persons in every job. KCAO's policy prohibits unlawful discrimination based on race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition including genetic characteristics, sexual orientation, or any other consideration made unlawful by federal, state, or local laws. It also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.

KCAO is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in KCAO operations and prohibits unlawful discrimination by any employee of KCAO, including supervisors and coworkers.

To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, KCAO will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship would result.

Any applicant or employee who requires an accommodation in order to perform the essential functions of the job should contact their Human Resources representative with day-to-day personnel responsibilities and request such an accommodation. The individual with the disability should specify what accommodation he or she needs to perform the job. Human Resources then will conduct an investigation to identify the barriers that interfere with the equal opportunity of the applicant or employee to perform his or her job. Human Resources will identify possible accommodations, if any, that will help eliminate the limitation. If the accommodation is reasonable and will not impose an undue hardship, KCAO will make the accommodation.

If you believe you have been subjected to any form of unlawful discrimination, submit a written complaint to your supervisor or to the Human Resources Director. Your complaint should be specific and should include the names of the individuals involved and the names of any witnesses. If you need assistance with your complaint, or if you prefer to make a complaint in person, contact the Human Resources Director. KCAO will immediately undertake an effective, thorough, and objective investigation and attempt to resolve the situation.

If KCAO determines that unlawful discrimination has occurred, effective remedial action will be taken commensurate with the severity of the offense. Appropriate action will also be taken to deter any future discrimination. KCAO will not retaliate against you for filing a complaint and will not knowingly permit retaliation by management employees or your coworkers.

KCAO Maintains a Drug-Free Workplace

Drug and Alcohol Abuse KCAO is concerned about the use of alcohol, illegal drugs, or controlled substances as it affects the workplace. Use of these substances, whether on or off the job can detract from an employee’s work performance, efficiency, safety, and health, and therefore seriously impair the employee’s value to KCAO. In addition, the use or possession of these substances on the job constitutes a potential danger to the welfare and safety of other employees and exposes the agency to the risks of property loss or damage, or injury to other persons.

Furthermore, the use of prescription drugs and/or over-the-counter drugs also may affect an employee’s job performance and may seriously impair the employee’s value to the agency.

The following rules and standards of conduct apply to all employees either on agency property or during the workday (including meals and rest periods). Behavior that violates agency policy includes:

  • Possession or use of an illegal or controlled substance, or being under the influence of an illegal or controlled substance while on the job;

  • Driving a KCAO vehicle while under the influence of alcohol or a drug prescribed or otherwise that impairs driving; and

  • Distribution, sale, or purchase of an illegal or controlled substance while on the job.

Violation of these rules and standards of conduct will not be tolerated. KCAO may also bring the matter to the attention of appropriate law enforcement authorities.

In order to enforce this policy, KCAO reserves the right to conduct searches of agency property or employees and/or their personal property, and to implement other measures necessary to deter and detect abuse of this policy.

An employee’s conviction on a charge of illegal sale or possession of any controlled substance while off agency property will not be tolerated because such conduct, even though off duty, reflects adversely on KCAO. In addition, KCAO must keep people who sell or possess controlled substances off Company premises in order to keep the controlled substances themselves off the premises.

An employee convicted of violating a criminal drug statute must inform the Agency of such conviction (including pleas of guilty or nolo contendre) within five days of the conviction’s occurrence. Failure to inform the Agency will result in severe disciplinary action, up to and including termination for the first offense.

Any employee who is using prescription or over-the-counter drugs that may impair the employee’s ability to safely perform the job, or affect the safety or well-being of others, must notify a supervisor of such use immediately before starting or resuming work. KCAO will encourage and reasonably accommodate employees with alcohol or drug dependencies to seek treatment and/or rehabilitation. Employees desiring such assistance should request a treatment or rehabilitation leave. KCAO is not obligated, however, to continue to employ any person whose performance of essential job duties is impaired because of drug or alcohol use, nor is the KCAO obligated to re-employ any person who has participated in treatment and/or rehabilitation if that person’s job performance remains impaired as a result of dependency. Additionally, employees who are given the opportunity to seek treatment and/or rehabilitation, but fail to successfully overcome their dependency or problem, will not automatically be given a second opportunity to seek treatment and/or rehabilitation. This policy on treatment and rehabilitation is not intended to affect KCAO’s treatment of employees who violate the regulations described previously. Rather, rehabilitation is an option for an employee who acknowledges a chemical dependency and voluntarily seeks treatment to end that dependency.

KCAO contracts with Halcyon Behavioral (HalcyonBehavioral.com) to provide Employee Assistance Program services and to support our Drug-Free Workplace policy. Services are confidential and available free of charge to all KCAO employees.

Post Offer Testing

New employees may be given a drug abuse test as a condition of employment, prior to starting work. The Agency will receive all results from the drug test. All newly hired employees testing positive will be terminated immediately. Newly hired employees who fail the post offer drug test will not be eligible for re-application for a period of one (1) year.

Reasonable Suspicion Drug and Alcohol Testing

“Reasonable Suspicion” is suspicion based on specific, contemporaneous, and articulable observations of behavior, appearance, odors, and/or speech that suggests drug or alcohol use, or where other factors suggest a violation of the Agency’s substance abuse prevention policy. The standard is something less than probable cause, but something more than mere suspicion. It is suspicion that requires further investigation and which has some factual foundation in the surrounding circumstances observed in light of the observer’s knowledge. Examples include, but are not limited to alcohol on the breath, lapses in performance, inability to appropriately respond to questions, and physical symptoms of alcohol and/or drug influence. Refusal to submit to screening as ordered may result in immediate termination.

Post-Accident Testing

Drug and/or alcohol screening will be required following a work-related accident or any violation of safety precautions or standards, if there is "reasonable suspicion" (as defined above) of a drug and/or alcohol causal connection, whether or not an injury resulted from the accident or violation. Refusal to submit to screening may result in immediate termination.

Health Plan Transparency in Coverage

KCAO complies with Federal Transparency in Coverage regulations by providing this link to machine readable files related to the health plans offered to our employees. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data including negotiated service rates, and out-of-network allowed amounts between health plans and healthcare providers.